ACCESS TEXT-ONLY & MOBILE

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Welcome. We are happy you are here to use online tutoring. Sessions in this environment are synchronous, meaning that you and your tutor will meet at the same time and work together. Our goals for online sessions are the same as for in-person sessions in the O’Neill Center: we are here to provide support that is individualized, learning-based, and process-oriented.  

To get started
Google Chrome, Mozilla Firefox, and Safari are the recommended web browsers. You must first register for a (free) account in the online system, using your St. Kate’s email address and a password of your choosing. After registering, log in and select the schedule that is appropriate for you.

To schedule an appointment
Within the schedule, available time slots appear in white. Click on a white slot and fill out the form that pops up. Keep in mind that appointments are in the Central Standard Time Zone.

Note: On the Math & Science Support schedule, click on the “limit to” box to sort tutors by subject specialty. The schedule will change, showing available times for tutors in that subject specialty.

If you need to change or cancel an appointment
Please do this as soon as possible to open up the appointment slot for another student. Log in to the system, click on your appointment, and then on Edit or Cancel.  Appointments must be made, changed, or canceled at least one hour in advance of the appointment time. After three missed (or "no show") appointments, your account will become disabled.

When it’s time for your appointment
Log in again and return to the appropriate schedule. Click on your appointment, and then (in the appointment window that opens up), click on "Start or Join Online Consultation.” Your tutor will join you in the session.

Note: Audio and video may be used during sessions, along with text chat (or a combination). If you want to use audio and video, be sure to click “allow” (so that your browser can share your webcam and microphone) in the pop-up window that appears as you enter your session. Audio and video can be turned off during the session as needed (we recommend turning off the video).

Thanks for joining us!

Having trouble logging in? Enter your email address below and then click "Reset Password." The system will immediately email you with instructions for changing your password. If you do not receive that email in a few minutes, please check your spam filter.